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Terms of sale

The plain-language terms that apply when you buy from us.

Orders, prices and tax

Prices are in Canadian dollars. GST or HST is added at checkout based on the province you ship to, and the total, including shipping and tax, is shown before you pay.

An order is accepted when payment is confirmed. If we cannot supply an item we will tell you promptly and refund it in full. We may correct obvious pricing errors and will give you the choice to cancel if we do.

Product information

We describe every product as accurately as we can, including what it does not do. Component brands and exact specifications may change as suppliers change; when a change is material we update the product page. Product illustrations are representative.

Shelf lives, runtimes and capacities are estimates based on manufacturer ratings and typical conditions. Storage temperature and use affect them.

Safe use

Emergency equipment reduces risk; it does not remove it. Read the instructions supplied with each product, check your kit yearly, and get first aid training. Respirators filter only what their product page states and must fit to work.

Information on this site is general guidance, not professional medical, legal or safety advice. Always follow the instructions of local emergency officials, and call 911 in a life-threatening emergency.

Returns and warranties

See Shipping & returns. Nothing in these terms limits rights you have under the consumer protection laws of your province that cannot be waived.

Liability

To the extent the law allows, ICEKIT's liability for any claim relating to a product is limited to the price you paid for it, and we are not liable for indirect or consequential losses. This does not apply where the law does not permit such a limit.

Governing law and contact

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Questions: hello@icekit.ca.

Last updated 2026-11-14.